Refund policy

Refund Policy

Our Commitment We stand behind every product we make. If you're not fully satisfied with your purchase, we'll make it right.

Refund Window We offer refunds within 30 days of your delivery date. To request a refund, simply reach out to us at [your support email] with your order number and reason for the request.

No Return Required We do not require you to send items back. Once your refund request is approved, we'll process your refund promptly — no shipping labels, no hassle.

Refund Processing Approved refunds are issued to your original payment method. Please allow 5–10 business days for the amount to reflect in your account, depending on your bank or card provider.

Exchanges If you'd prefer an exchange over a refund, we're happy to help. Contact us and we'll sort it out.

Final Sale Items Items marked as final sale are not eligible for refunds. This will be clearly noted on the product page at the time of purchase.

Questions? Reach out to us at lab@katonlabel.com — we're here to help